Everything your agent can do.
Zero code required.
ChatForge isn't a FAQ bot. It's a full autonomous agent platform — handle structured data, capture leads, deploy to 6 channels at once, and reply in any language. Here's exactly what it does and how it works.
From zero to live agent in 4 steps
No developer, no infrastructure, no API keys to hunt down. Just a browser and 5 minutes.
Give your agent a name, persona, and a system prompt. Describe how it should speak, what topics it handles, and what it should avoid.
Set guardrails, choose a response style, enable lead capture, and configure quick-reply buttons to guide conversations.
Upload product catalogs, pricing sheets, FAQ documents, or any structured CSV/XLSX up to 20,000 rows. Your agent uses all of it during every conversation.
Connect Telegram, WhatsApp, Discord, Slack, webchat, or email with one click. Your agent is live across all of them simultaneously.
Not just FAQs. Any structured data.
Most chatbots choke on anything more complex than a FAQ page. ChatForge agents read, understand, and reason over your actual business data — product catalogs, pricing tables, spec sheets, inventory — and answer questions from it contextually in every conversation.
- CSV & XLSX upload — up to 20,000 rows and 10 MB. Product SKUs, pricing, inventory, order data, spec sheets — all of it.
- PDF and Word docs — upload manuals, policies, or any text document. Your agent reads the whole thing.
- Replace or append — update individual documents without clearing the entire knowledge base. Preview data before confirming.
- Always contextual — your agent doesn't keyword-match. It reasons over all uploaded data to compose accurate, specific answers.
- Per-agent knowledge — each agent has its own isolated knowledge base. No bleed between agents for different products or teams.
| Product | Price | Stock |
|---|---|---|
| Widget Pro 500 | $129 | In stock |
| Widget Pro 1000 | $199 | In stock |
| Widget Enterprise | $449 | 3 left |
| Widget Starter | $49 | In stock |
"The Widget Pro 1000 is priced at $199. We also have the Enterprise at $449 — that includes priority support and advanced config. The Starter is $49 if budget is a concern."
One agent. Six channels. Zero extra config.
Build once. Connect to every channel your customers use. Your agent's persona, knowledge, and behavior are identical across all of them.
Same persona, same knowledge base, same behavior. Each channel has its own conversation history. Changing your system prompt or uploading new data instantly affects all channels.
Every conversation is a lead opportunity.
ChatForge automatically extracts contact information and intent signals from conversations — no forms, no friction. Leads appear in your dashboard instantly and can flow into any CRM or workflow tool via webhooks.
- Auto-extraction — names, email addresses, phone numbers, and intent signals identified from natural conversation, no explicit form needed.
- Lead dashboard — filterable by agent, date, channel, and status. One-click CSV export for any time range.
- Webhook push — real-time delivery to HubSpot, Salesforce, Google Sheets, Zapier, or any endpoint. Configurable per agent.
- Channel attribution — every lead is tagged with the source channel (Telegram, WhatsApp, etc.) for campaign tracking.
12+ languages.
Zero configuration.
Your agent automatically detects the language a user is writing in and responds in kind — across all channels, without any settings, translations, or separate configurations. No second agent, no language-specific prompts needed.
- Auto-detect — language identified from the first message. Agent switches immediately. No menu, no selection prompt.
- Full language support — including right-to-left scripts (Arabic, Hebrew), non-Latin alphabets (Chinese, Japanese, Korean, Thai), and accented European languages.
- Knowledge base in any language — upload documents in English, responses work in French. The agent translates contextually, not literally.
- Works on all 6 channels — Telegram, WhatsApp, Discord, Slack, Webchat, and Email all benefit from auto-detection natively.
Understand how your agents perform.
See conversation volume trends, peak engagement times, message patterns, and channel performance at a glance. No BI tool required — built-in charts update automatically.
- Conversation volume — daily, weekly, and monthly message counts per agent and per channel.
- WhatsApp analytics — dedicated analytics for WhatsApp conversations with granular volume and response pattern data.
- Lead conversion — track how many conversations turn into captured leads. See which channels drive the most qualified contacts.
- Usage monitoring — per-agent monthly message counts against your plan limits. No surprises at billing time.
Guide conversations with inline keyboards.
Configure pre-set quick-reply buttons that appear below your agent's messages. Users tap to respond — no typing required. Works across Telegram, WhatsApp, Discord, and Webchat.
- Inline keyboards — row/column button layouts displayed directly in the chat flow, not as a separate menu.
- Custom labels — define exactly what text appears on each button. Short and action-oriented works best ("Show pricing", "Talk to a human", "Book a demo").
- Reduces drop-off — conversations with quick replies see significantly higher engagement rates than open-ended prompts.
- Configurable per agent — each agent gets its own button set. Different agents for different use cases get different flows.
Your agent is waiting.
No technical knowledge required. No infrastructure to manage. Just build your agent and deploy it — in 5 minutes.